Writing a call center business plan helps you stay organized and forces you to think through your business model, financials, and company structure. You’ll find boilerplate business plan templates and information just about anywhere. Fit Small Business has a great guide to help you get started with the basics. To keep things short and sweet, I’m going to focus on the specific business plan elements you should focus on when starting up a call center. 1 RingCentral RingEx Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Medium (250-999 Employees), Large (1,000-4,999 Employees), Enterprise (5,000+…
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Microsoft made some unwise claims about Snapdragon-toting Copilot+ PCsX fact-checkers made short work of the assertion that they’re the ‘fastest’ PCsThey also disagreed with the ‘intelligent’ claim, though that’s not as clear-cut’Be careful what you post on social media’ might be a lesson Microsoft is just now learning: a swift nugget of PR that was published on X (formerly Twitter) may, in hindsight, be viewed with some regret.Windows Latest noticed the post, which was posted by the official Windows account on X, claiming simply that Snapdragon-powered (Arm) Copilot+ laptops are the “fastest, most intelligent Windows PCs” out there.As you can…
Samsung’s 2025 lineup of foldable phones is expected to be released next summer, but news about them continues to emerge. The latest update is quite significant. According to Ross Young, a consultant in the display supply chain industry (via GSMArena), the new foldable devices will feature larger screens. The source indicates that the Galaxy Z Fold 7 will feature the same panels found on the recently released Galaxy Fold Special Edition. This includes an 8-inch foldable main screen and a 6.5-inch cover display. The current Galaxy Z Fold 6 has a 7.6-inch primary and 6.3-inch cover display. Additionally, Young anticipates…
Kaspersky found a new campaign, using malicious JavaScript to deploy RATsThe RATs are used to deploy two infostealersAmong the victims are people and businesses in RussiaHackers are targeting people and businesses in Russia with malicious JavaScript, in order to install backdoors on their devices. This is according to a new report from cybersecurity researchers Kaspersky, who named the campaign “Horns&Hooves”.As per the researchers, Horns&Hooves started in March last year, and has since infected roughly 1,000 endpoints.The campaign starts with a phishing email, in which the attackers impersonate individuals and businesses, and send emails that mimic requests and bids from potential…
You can’t beat a Nintendo Switch game deal and luckily Cyber Monday has delivered them in abundance. No matter what kind of player you are, there’s going to be something you enjoy discounted today.I’m particularly stunned by the massive discount on The Legend of Zelda: Tears of the Kingdom over at Walmart. For just $30 (was $69) you can pick up a digital copy of the game, which is delivered to your Walmart account quickly after your purchase.Of course, physical games are on sale too and I want to draw special attention to Metal Gear Solid: Master Collection Vol. 1,…
Realme is gearing up to launch the Realme Neo 7 on December 11, following the recent release of its flagship GT 7 Pro. The upcoming smartphone is expected to come with impressive features, with the highlight being its large 7,000mAh battery, which promises to offer users extensive usage time.Realme Neo 7: Battery and Key features RevealedAhead of the official announcement, Realme confirmed key details about the Neo 7’s battery performance. According to the company, the phone will offer up to 23 hours of video playback, 89 hours of music playback, and 14 hours of video calling on a single charge.…
Qualcomm unveiled its Snapdragon 8 Elite mobile SoC during its Summit 2024 event in Maui in October. Shortly after the launch, OnePlus, Xiaomi and Asus released their handsets with the brand-new souped-up chipset. While the new Snapdragon 8 Elite-powered smartphones are hitting the market, leaks about the next-generation Snapdragon chipset have started appearing on the Web. The Snapdragon 8 Elite Gen 2 SoC is said to offer a 20 percent performance boost over the first-generation model. It could be manufactured on TSMC’s third-generation 3nm process.Snapdragon 8 Elite Gen 2 Could Be in The WorksProminent leaker Digital Chat Station claimed on Weibo that…
HP has announced lucrative cashback offers on a range of laptops and desktops as part of its Black Friday deals. With these offers, customers in India can get select models at lowered effective rates than their usual market rates. The offers are applicable on PCs priced at or above Rs. 79,999 in India. Among the discounted items are select Omen, Victus, Spectre, Pavilion, and Envy series laptops and desktops. Notably, the offers are available for a limited period and eligible for HDFC bank cards users.HP Black Friday DealsThe company announced that the Black Friday deals will be available for customers in…
Cyber Monday is here and it has brought a host of deals and discounts. We’re seeing massive savings across all product categories, including vacuums. At CNET, we’ve reviewed hundreds of vacuums, and you can snag some of our favorites on sale right now.Here’s just one example: the Dyson V15 Detect, which scored an Editors’ Choice award from CNET reviewers who called out its top-notch suction performance, is $250 off. (Editor Katie Collins says she uses her Dyson V15 to “keep a sane household.”) So if you’ve been looking for some help to keep your home clean, you might want to…
Apple fans are in for an exciting year in 2025, as the company prepares to unveil several new products. After the recent release of the M4 Mac lineup, which includes the M4, M4 Pro, and M4 Max chips for the iMac, Mac mini, and MacBook Pro, attention now turns to what Apple has in store for next spring. Although 2024 is nearing its end, Apple’s lineup for the upcoming year promises to bring significant updates, including the iPhone SE 4, new iPads, and an updated MacBook Air. Here’s a preview of the upcoming devices that Apple is set to introduce…